Information We Collect
- Account details such as name, email address, and phone number.
- Ride details including pickup, drop-off, fare, route, and trip metadata.
- Payment information required to process transactions securely.
- Device and location information for ride matching, navigation, and safety purposes.
How We Use Your Data
- To provide and maintain transportation services and customer support.
- To verify identity and ensure driver and passenger safety.
- To process payments, refunds, and billing inquiries.
- To improve our platform through analytics and product enhancements.
Data Security
We protect your data using industry-standard encryption, secure access controls, and regular security reviews. Personal data is only shared with trusted service partners when required to deliver the service.
Third-Party Services
We may use third-party providers for payment processing, identity verification, and analytics. These providers are chosen based on their security and privacy practices.
Your Rights
- You can request access to, correction of, or deletion of your personal data.
- You may update your account settings or contact support for data requests.
- We will comply with applicable privacy laws in the regions where we operate.
Contact
If you have questions about this policy, email jumoride@gmail.com or visit our contact page.